The Official Chat Support Apple Becomes Payment for Unsecured Products

No more freedom to do with your Apple care support web chat. Apple will start charging $ 19.99 for each query in the chat on a product under warranty, but the source said that users can request exceptions are made if we believe that our case deserves. These payments may happen this week.

So far, this cat was free ( the system takes to load this time, but so far Apple staff have never used ), and many used to avoid spending money on an appeal Apple phone that was not covered by the warranty. To pay, the web send a web link will be active for 24 hours where you can complete the payment details.

Of course, all that will remain free, while we have this guarantee and the meetings of the Genius Bar where you can get expert advice from the company remains free. Apple just wants to let customers take advantage of this channel now free to try to resolve their problems and failures.